- Please check your card details are correct, including card expiry date, billing address and personal details.
- Make sure the three-digit security code on the back of your card has been entered correctly.
- Your card issuer may have declined your payment, please check with your card issuer for further support.
As a technology company with a huge number of items on our app and a website, we can on occasion have technical errors. Any order affected by technical errors such as:
In a case of successful payment but there is no notification, we will send a receipt to your inbox stating that you had purchased the item. Otherwise, please contact our Customer Service